Field Service Representative
As a Field Service Technician here at Honeywell, you will achieve successful on-site installation, servicing, and repair processes of complex equipment and systems without direct supervision. You will work on Material Handling equipment such as Conveyors, Palletizers, and Robots, as well as assist in servicing/programming Allen Bradley PLCs using Rockwell Software. You will follow detailed work instructions and amend any outdated or incorrect instructions with the help of Engineering teams. You will make improvements to training guides and documentation. You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to the delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.
In this role, you will play a crucial role in the successful installation, servicing, and repair of complex equipment and systems. Your technical expertise, ability to follow instructions, and willingness to travel will ensure the quality and efficiency of field operations, contributing to customer satisfaction and the overall success of the organization.
You will report directly to our Field Service Manager, and you'll work remotely with 100% travel throughout the NE states from ME down to VA and PA, and occasionally nationwide.
The salary for this position is ($55,000 - 82,000). The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Key Responsibilities
- Inspect for Quality
- Install or Repair Work Orders
- Provide Customer Support
YOU MUST HAVE
- High School Diploma or equivalent
- 1
year experience with electrical and mechanical troubleshooting
WE VALUE
- Previous industry experience
- Previous technical/installation experience
- Previous customer service experience
- Good written and oral communication
- Ability to follow instructions and identify mistakes
- Bachelor degree or technical/professional certificate
Additional Information
- JOB ID:
req438766 - Category:
Customer Experience - Location:
512 Virginia Dr,Fort Washington,Pennsylvania,19034-3264,United States - Nonexempt
Business Services
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Estimated Salary: $20 to $28 per hour based on qualifications.
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